The Retreat Palm Dubai Mgallery By Sofitel Hotel, Dubai ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Deluxe Room

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Premium King Room

Max:

2 persons

400 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Dubai 9.3 mi

Airports

Dubai Creek SPB (DCG) 23.0 mi

Dubai (DXB) 25.4 mi

Train

Business Bay Station 9.1 mi

Metro stations

Dubai Internet City 3.3 mi

Sharaf DG 3.5 mi

Bus

Bus stop 2.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Canoeing
Cycling
Tennis court
Badminton
Pool tables
Darts
Table tennis
Mini golf
Archery
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Outdoor dining area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Playpen
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0

Map view

street view

Palm Jumeirah The Palm Jumeirah Dubai, Dubai, United Arab Emirates, 0

City landmarks

Amusement Park

Aquaventure Waterpark

1.5 mi

Aquarium

The Lost Chambers Aquarium

1.6 mi

Aquarium

Dolphin Bay

1.3 mi

Jumeirah St - Dubai - United Arab Emirates

Burj Al Arab

2.7 mi

sofital palm

3400 ft

Crescent Rd - Dubai - United Arab Emirates

Sea Lion Point

1.4 mi

Island

Palm Islands

1.7 mi

Amusement Park

Wild Wadi Waterpark

2.9 mi

Island

Palm Jumeirah

1.7 mi

Beach

Aquaventure Beach

1.3 mi

a72 pam

1.4 mi

e17 palm

1.4 mi

Aquaventure Water Slides & Attractions - Crescent Rd - Dubai - United Arab Emirates

The Pyramide of Faith

1.4 mi

The Leap of Faith

1.4 mi

Aquaventure

1.6 mi

Al Mirziban - Dubai - United Arab Emirates

Abdul Rahman Siddik Mosque

1.5 mi

Reel Cinema

1.5 mi

Lost Chambers

1.5 mi

Crescent Rd - Dubai - United Arab Emirates

Palm Jumeirah Boardwalk

1.5 mi

Lost Chambers Atlantis

1.6 mi

Shopping Area

The Avenues

1.6 mi

Spa Center

ShuiQi Spa and Fitness

1.8 mi

at. av lobi

1.6 mi

Mall

Atlantis Mall

1.6 mi

Beach

Imperial Beach Club

1.8 mi

Atlantis The Palm

Atlantis Abra Ride

1.8 mi

Mall

Nakheel Mall

1.8 mi

Bridges

Palm Jumeirah Frond O

1.8 mi

marina re3

1.8 mi

Events

Asateer Tent

1.9 mi

Nearby

Aquarium

Dolphin Bay

0 ft

sofital palm

3400 ft

Restaurants

The World Eatery

3600 ft

East Cresent Road The Palm Jumeirah

Moana - Seafood Restaurant

4600 ft

East Crescent Road The Palm Jumeriah

LUA Restaurant & Lounge

3700 ft

Sofitel the Palm

Reviews and Ratings <br />

Feedback from previous guests about their experience.

64%

loved the resort and would return for another relaxing stay

6.4/10

Nice

Rooms

7.6

Location

6.6

Service

7.6

Dining

6.0

Michelle

United States of America, March 2025

7.2/10

My stay at The Retreat Palm Dubai Mgallery By Sofitel was overall lovely and relaxing. The Club Lounge offered fantastic views and really good service, especially from Yoanna. The dining options catered skillfully to various diets, but I found the all-inclusive offerings a bit confusing at times. While I appreciated the clean facilities and attentive staff, I did notice some inconsistency in service that could use improvement.

Rooms

9.0

The rooms were spacious enough for a family of four, with comfortable beds and nice amenities. However, the layout could have been a bit better, especially when accommodating extra bedding.

Service

8.0

While some staff were incredibly attentive, I did encounter variability in service quality. Overall, though, most employees were friendly and helpful, especially in the main buffet restaurant.

Location

8.0

The location is peaceful, great for a relaxing break, but slightly out of the way for exploring Dubai. Good taxi access to nearby attractions.

Dining

8.0

Dining options were impressive, with a huge variety of healthy and vegetarian choices. The breakfast buffet particularly stood out. That said, I think clearer communication around the all-inclusive options would enhance the experience.

Facilities

9.0

The spa was a highlight, providing an excellent massage that truly helped me unwind. The pool and beach facilities were well-maintained and luxurious, but a little more shade would improve comfort for guests and staff alike.

Michael

United States of America, March 2025

6.8/10

My stay at The Retreat Palm Dubai was a wonderful experience overall, though there were a few bumps along the way. The hotel's setting on Palm Jumeirah provided a beautiful backdrop, and the rooms were modern and clean. However, I did encounter some noise from a nearby construction site, which was an unexpected downside. The beach and swimming pool areas were good, but the food options could definitely improve.

Rooms

7.0

The rooms were very modern, clean, and comfortable, featuring a lovely bathroom and superb views. However, I was disappointed to discover that the sea view came with a glimpse of a construction site nearby, which would have been helpful to know beforehand.

Service

8.0

The staff were incredibly friendly and accommodating, always willing to help with any requests, which made my experience more enjoyable. However, I did experience some inconsistency in service quality, particularly during meal times.

Location

6.0

The hotel's location is stunning, right by the beach with serene surroundings. However, it's not very close to malls or other facilities, which means taxi rides into the city can add up quickly.

Dining

5.0

While the buffet offered a variety of choices, the overall food quality was somewhat disappointing. There were moments when the service was slow, and some staff seemed less responsive, which affected the dining experience.

Facilities

9.0

The hotel boasted excellent facilities, including a great gym and a well-stocked café. I particularly enjoyed the pool area, which was always at a lovely temperature, making it perfect for a relaxing day.

Andrea

United States of America, December 2024

6.2/10

My stay at The Retreat Palm Dubai was a mix of beautiful moments and frustrating issues. The beach was simply stunning, with warm waters and a relaxing atmosphere. However, I faced challenges with the room service and dining options, which didn't always meet my expectations. Overall, while the location provided amazing views, the service could improve to match the hotel's potential.

Rooms

7.0

The rooms were spacious and comfortable, with lovely sea views. However, cleanliness could be inconsistent, and I did experience delays with cleaning, especially if I returned to the room before 4 PM.

Service

6.0

While many staff members were friendly and eager to help, I encountered some issues with room requests and the overall hospitality. It felt like the service sometimes fell short during busy periods.

Location

7.0

The hotel's location on the Palm offered amazing views and a private atmosphere, but getting to central attractions took longer than I hoped, requiring a rental or taxi.

Dining

6.0

The dining experience was a bit hit or miss for my taste. I found the variety at breakfast decent, but lunch options when dining by the pool could get repetitive.

Facilities

7.0

The facilities were well-maintained, but I wished for more options at the pool bar. The beach amenities, however, were great, providing a lovely spot to relax.

Jane

United States of America, November 2024

5.6/10

My stay at The Retreat Palm Dubai was a bit of a mixed bag. I really enjoyed the beautiful room I eventually got with a nice view, and the staff were mostly friendly and helpful. However, the overall vibe felt somewhat lifeless and the food was definitely underwhelming, especially for a place that promotes itself as a wellness resort. I had higher expectations for both the service and the dining experience.

Rooms

8.0

I ended up in a lovely room with a nice view after initially being placed next to a construction site. It was spacious and well-designed, but the noise from the adjacent area disturbed me at first.

Service

6.0

Most of the staff were very eager to help, but service could be slow at times. I did appreciate the housekeeping team for their attentiveness.

Location

5.0

The hotel is located far down the Palm, which offers peace but makes it a bit isolated. The beach access is great, but the surrounding construction can be noisy.

Dining

5.0

The dining options left a lot to be desired. The buffet was quite basic, and I often found the food lacking in quality and variety. It felt like I could cook better at home.

Facilities

7.0

The facilities were decent, but nothing extraordinary. The pool area was nice, but I struggled to find enough sun loungers to relax. The spa was good; I had a fantastic massage that was really relaxing.

William

United States of America, October 2024

6.4/10

I had a wonderful experience at The Retreat Palm Dubai MGallery. The staff was incredibly friendly and helpful throughout my stay, which really made a difference. The room was clean, stylish, and offered beautiful views, but I did have some issues with the beach quality and insufficient dining options. Overall, it was a relaxing getaway, and I look forward to returning in the future.

Rooms

7.0

My room was clean, stylish, and offered fantastic views. However, the bathroom felt a bit outdated, and I expected more from the deluxe accommodations.

Service

10.0

The staff, especially Olivier at the reception, Emma at Chapters, and Miraj by the pool, were exceptionally friendly and accommodating. They made my stay pleasant and welcoming.

Location

7.0

The location was nice, away from the hustle and bustle, but it was a bit of a hassle to get to downtown and other attractions.

Dining

6.0

Breakfast had a wide variety of options, but I found some items, like the pastries, to be lacking in quality. The Turkish restaurant served great food, but the limited all-inclusive offerings were disappointing.

Facilities

8.0

The hotel facilities were well maintained, and I enjoyed the wellness area and pool. However, there weren't enough staff members to assist with drinks at the beach.